SAFETY, QUALITY & TRAINING (IF-EN-320a.1) Total recordable incident rate (TRIR) and fatality rate for direct employees and contract employees Safety and quality are our primary core values, and we strive to (IF-EN-250a.1) achieve zero recordable injuries. Our training program enables At this time, TEAM does not report metrics relating to the amount of employees to stay updated on industry best practices for safe defect-and-safety related work costs. operations.In 2023 our technicians completed over 64,000 hours of training. In 2023, we lowered our lost time case rate from our (IF-EN-250a.2) 2022 rate by 43%. In 2023, our TRIR global rate was 0.28 and our TEAM discloses material monetary losses as a result of legal TRIR U.S. only rate was 0.24. Since June of 2020, TEAM has driven proceedings associated with defect- and safety- related incidents in approximately 144 million miles and have not sustained a recordable our Annual Report on Form 10-K. injury from a vehicle accident. Company Health and Safety Programs TRIR Comparison Safety of our employees, clients, and contractors is our #1 Core Value. We maintain management systems designed to exceed compliance with applicable laws and regulations as detailed in our Health, Safety, Environmental and Security Policy (HSE&S Policy). These management systems apply to processes, products, and all personnel.